Help - Technical F.A.Q.

Q: How do I cancel my Subscription?

If you joined using CCBill: you can go directly to CCBill Customer Service to cancel.

Q: I downloaded the video clips but now I can't play them, what's wrong?

The video clips in the member's area are zipped with WinZip. You must unzip the files before you can play them using Windows Media Player or Real Media.

Trying to get the videos to play directly from the website will no longer work since they are put into zip files now. Winzip, Windows Media Player and RealMedia have free versions, so you do not have to purchase any new software if you don't want to.
If you get an error trying to unzip the file, you need to re-download the zipfile and make sure it is complete.  You will get a CRC error if the zipfile is not complete.

Notice from Ashley Renee:

-If you feel any of my content here is illegal to post, or violates relevant standards, or breaches card scheme rules, and you would like to place a complaint, please contact me.
-If you appeared in any of my content here, and would like to appeal for removal of the content, please contact me.
You can reach me at... LilacLane at earthlink dot net ...I will respond within 7 days.
Thank you!


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